The tenant’s perspective
RepairSense helps prevent chronic repeat repairs that blight tenants’ lives.
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Reliable Repairs Service
RepairSense helps ensure tenants can access reliable repairs services that resolve issues raised quickly with a focus on providing a quality and sustainable fix for the tenant. It helps ensure tenants receive a fair and equitable service.
How RepairSense helps Tenants
Identifies repeat repair issues and ensures quality and sustainable resolutions
Helps ensure Repair Assurance for tenants and helps eliminate chronic missed repairs
Helps improve VfM for tenants by facilitating a more effective and efficient repairs service
RepairSense helps prioritise customer experience and ensures their voice is helps shape repairs service
RepairSense supports fair and equitable service and dignity for tenants
See how RepairSense benefits all those involved
The finance director’s view
RepairSense helps organisations absorb the cost of growth and additional demands within existing resources
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The housing director’s angle
RepairSense helps landlords provide a consistent standard of repairs service to their customers
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The repairs manager’s view
RepairSense provides actionable insight so managers can improve quality of repairs for tenants
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The operative’s view
RepairSense helps upskill operatives, as they are guided to work on a resolution so they improve performance and with it job satisfaction
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The Transformation or IT director’s view
RepairSense’s supervised learning AI delivers quality of insights to enhance customer experience
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The HR Director’s perspective
RepairSense enables providers to improve staff retention by empowering operatives to focus on quality and resolution
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The board’s view
RepairSense provides the board with assurance of effective governance of repair risks to the organisation
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Explore the benefits of RepairSense
Our new Artificial Intelligence (AI) Repairs solution, RepairSense, helps social housing providers to optimise the quality and consistency of their repairs service, increasing tenant satisfaction as a result, by anticipating and reducing the problematic repairs that blight tenants’ lives.