The tenant’s perspective
RepairSense helps prevent chronic repeat repairs that blight tenants’ lives.
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Transforming culture and performance
As well as helping managers drive change, it provides clear actionable insight that empowers operatives, and the dashboard gives managers detailed information about performance across the team, areas and individuals. It helps highlight training needs and excellent performance that can be celebrated within the team.
RepairSense helps Repairs Managers to:
More effective team management with performance insight that can be used on 1-2-1 and identify training needs
The dashboard provides managers with an overview of issues so they can further improve repairs quality, address target areas to focus on, allocate jobs to operatives with specific expertise
It provides actionable insight from across the all data, so managers can analyse the root cause of consistent repairs issues, that informs actions such as not buying a specific component.
Enables intervention and prevention of repeat repair issues that can blight tenants’ lives.
Reduces the number of repeat repairs jobs that the team are called on giving them more time for other repairs
See how RepairSense benefits all those involved
The finance director’s view
RepairSense helps organisations absorb the cost of growth and additional demands within existing resources
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The housing director’s angle
RepairSense helps landlords provide a consistent standard of repairs service to their customers
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The repairs manager’s view
RepairSense provides actionable insight so managers can improve quality of repairs for tenants
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The operative’s view
RepairSense helps upskill operatives, as they are guided to work on a resolution so they improve performance and with it job satisfaction
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The Transformation or IT director’s view
RepairSense’s supervised learning AI delivers quality of insights to enhance customer experience
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The HR Director’s perspective
RepairSense enables providers to improve staff retention by empowering operatives to focus on quality and resolution
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The board’s view
RepairSense provides the board with assurance of effective governance of repair risks to the organisation
Learn moreTransform the quality of your repairs experience
Identify chronic repairs before they happen with RepairSense. Contact Mobysoft to find out how RepairSense could help transform the quality of your repairs