East Suffolk Council – Samantha Shimmon
For social housing organisations, staff and tenants
Delivering a win-win-win
Mobysoft is a market-leading technology partner, expert in predictive analytics, and steeped in the world of social housing. We help social landlords to optimise rent-collection and improve repairs quality and sustainability to the benefit of all involved.
We help social landlords to hit demanding financial goals by both motivating their front-line staff and creating long-term, successful tenancies for their customers.
A proven technology partner and market-leader
Mobysoft’s award-winning technology has been tried and tested by over 170 organisations across the UK, including housing associations, councils and ALMOs. We partner with small, local housing providers as well as with larger regional and national organisations.
Our solutions work equally well across all our customers, delivering tangible benefits from day one:
Helping landlords to help their tenants
Our flagship product, RentSense, helps social landlords of all sizes to optimise their rent collection operations, whilst also empowering their people to work more effectively. RentSense liberates housing and income officers, giving them more time for interacting with individual tenants, so that they can better understand and support them.
Helping landlords maintain great homes
RepairSense is focused on your tenants’ experience of your repairs’ service. Empowering operatives to complete lasting fixes: The system accurately identifies repeat repairs from the customer’s perspective, at scale and in real-time. Seamlessly integrating into your existing technology.
Technology for good
Mobysoft is a specialist software business, offering bespoke services to social housing organisations. We take time to understand our customers, and are passionate about the part that technology can play in improving lives and outcomes.
We understand the twin objectives facing any social housing organisation. Keeping tenants housed in a decent home they can enjoy, while effectively collecting the rent that allows landlords to thrive and invest.
Our technology has been designed to help social landlords deliver against both goals.
Tuned into our customers’ challenges
Many in our senior team have a background in social housing and intimately understand landlords unique challenges. We follow legislative and regulatory changes closely to ensure our solutions reflect the world of our customers.
At a time of rapid change in welfare legislation and regulation, Mobysoft systems ensure visibility, simplicity and better prioritisation of valuable resources.
Mitigating the cost of living crisis
The cost of living crisis is eroding many tenants’ credit balances and pushing more into debt, as landlords face a surge in the volume of tenants in arrears. This coupled with a skills shortage is making it difficult for landlords to cope with the additional workload.
Mobysoft can help, as RentSense identifies which tenants need support, and Intelligent Automation then accurately identifies the tenants’ cases that can be automated for contact in line with your processes, without intervention by housing teams. This helps landlords effectively manage any increased demand for support from tenants about paying their rent.
Be ready for what tomorrow brings.
A RentTest enables landlords to benchmark their data against 170 landlords and see what RentSense would deliver for their organisation