Karbon Homes – Jonathan Fletcher
RepairSense uses Artificial Intelligence (AI) to identify tenants’ ongoing repair issues and notify operatives ahead of their visit, enabling them to complete a lasting and sustainable fix. Lasting quality repairs improve quality.
RepairSense identifies and flags repeat repair issues, and enables landlords to intervene before they become persistent problems. RepairSense helps landlords ensure their services are shaped by customers and their experiences.
RepairSense helps ensure that repair services deliver quality and sustainable fixes for customers and avoids repeat and chronic repairs, in turn helping demonstrating the organisation’s commitment to the quality of its service. In doing so maintaining and protecting the organisation’s high reputational standing.
RepairSense delivers accurate and timely data insights to the right place at the right time. Improving the quality of the repairs experience for tenants.
Better outcomes for all
The combination of a timely notification to trade colleagues, informing them of the repeat issues, empowers them to make the right fix, and resolve the repair.
With staff empowered and further improving customers’ homes, tenants feel valued, and safe in their home, whilst landlords create a significant productivity gain and helps mitigate against reputational risk of poor repairs.
Artificial Intelligence empowering trade colleagues
At Mobysoft we have developed on our background of providing accurate and predictive insights to social landlords that help them improve their customers’ lives.
We have developed and applied artificial intelligence to repair logs, then RepairSense identifies repeat repair jobs, and notifies operatives before their visit, so they can resolve the issue and prevent persistent repair issues for tenants.
Why landlords invest in RepairSense
Explore the benefits of RepairSense
Our new Artificial Intelligence (AI) Repairs solution, RepairSense, helps social housing providers to optimise the quality and consistency of their repairs service, increasing tenant satisfaction as a result, by anticipating and reducing the problematic repairs that blight tenants’ lives.