img

Where we started

It all started with a request from a customer, Trafford Housing Trust, about helping them identify which tenants needed support with arrears. At the time we provided SMS services. Now we are experts in predictive analytical solutions that help landlords help their tenants. We’ve come a long way in that time, but still our core focus remains, helping our customers solve their problems.

img

Where we are now

We are one of the fastest-growing tech businesses in the North. Our customers own 1.8 million homes and process over £8bn each year in rent payments. We help our customers deliver evidential social and financial good. That is one of the reasons we have a world-class customer retention rate of in excess of 97%.

What’s it like to work at Mobysoft

We have an open and supportive culture. We want to help our staff improve and give them the tools to succeed. Below is what some of the Mobysoft team say about

img

Joe Scully – Product Specialist Team Lead

img

Tracy Pickup – Senior Customer Success Manager

img

Adelle Hughes – Customer Operations Director

Videos about Mobysoft

Life at Mobysoft

Who is Mobysoft

Mobysoft a technology business

Hear from our wonderful team

The best thing about my role is the challenging work and leading the systems team. I focus most of time on cloud infrastructure and implementation of customers. Having worked at Mobysoft and lived in Manchester for 7 years, this year I relocated to Birmingham to be with my family. Flexible working has transformed the way we work together and improved my work life balance.
Alan Long
Mobysoft

I started working at Mobysoft in 2015 as a CSM. Over the years I have built great relationships with my customers, this helps me understand how they work as a team and how RentSense can help them. The success of RentSense means new customers join the Mobysoft family constantly and it is great seeing them start the journey and watching them benefit from the system.
Tracy Pickup
Mobysoft

We are always looking to evolve and create new content for customers – every day is different. For me the things about working at Mobysoft are the people, the culture, the products and our customers. Everyone is approachable and has time to support one another. The products are unique and deliver real measurable value to our customers and theirs too. And our customers are our biggest supporters, advocating our software and services to their peers.
Adrian Mills
Mobysoft

Our core values

img
Teamwork

We address challenges together, and we know the best way of succeeding is supporting one another, and we celebrate our success together.
We address

img
Ambition

We learn from the past to improve in the future and will be better this year than last. We aim to set the bar for excellence for teams and individuals. We address

img
Human

We are supportive, humble and friendly. We hold ourselves accountable, and confident to admit mistakes and seek support. We treat everyone the way we wish to be treated.

img
Driven to succeed

We believe there is always a solution. We agree ambitious objectives and have regular coaching sessions to keep on track. We’re decisive with a will to win.

img
Customer centric

We agree measurable outcomes with the customer and are tenancious about delivering them. We strive so our customers succeed and we recognise their perspective whatever our role.

Perks of Work at Mobysoft

img
Private Health Care
img
Salary Sacrifice Pension Scheme
img
25 days annual leave (28 after 3 yrs service)
img
Personal Annual Training & Development Budget
img
Flexible hybrid working
img
Annual free eye test scheme
img
4 x salary life cover
img
Enhanced maternity and paternity leave
img
Cycle to work scheme
img
Employee recruitment referral £3,000 bonus scheme
img
Quarterly Recognition Awards
img
Engagement & Wellbeing Surveys
img
Quarterly team social events
img
New baby hampers
img
Plural sight development resources
img
Fresh Fruit and Coffee
img
24/7 Employee Assistance Programme
img
Volunteering Opportunities
img
Discounted Gym Memberships
img
New Starter Welcome Meal … and much more

Open positions

It’s our cutting-edge RentSense technology that stands us apart, along with the team responsible for making sure we stay ahead, so our customers can stay ahead.

Our Technology Stack includes Java 8, Spring Framework, Angular (for the obligatory responsive web application front-end), D3 (for really good graphs and charts) all underpinned by Amazon Web Service components. In-fact, the whole business runs on AWS. We make extensive use of AWS RDS, Elastic Beanstalk, SQS and SNS, S3, Elastic Load Balancer and Route 53 (for DNS).

Of-course, an impressive Technology Stack is meaningless without the right tools, training and experience. So, as you’d imagine, we’ve got that ticked too – InteliJ Idea for your IDE, Git, Jira, Confluence and Crucible (for issue tracking, knowledge sharing and code-review) will be your daily tools. We’re on a mission to ensure that our team is properly trained and certified with OCA/OCP forming a key part of the journey along with AWS Certification (and education/training to meet this).

Our commercial team ensures that new and existing clients know all about our award-winning product and service. They are committed to working together to deliver customer success. They are responsible for acquiring new clients, delivering world class retention, ensuring clients maximse the investment in the service that we provide and deliver the coordinated marketing strategy.

Our team is continually expanding thanks to unprecedented growth and a unique environment where you want to give your best to achieve for yourself, Mobysoft and your customer.

Commercial is consists of several smaller teams: Customer Success (serving existing customers), Customer Acquisition and Marketing.

placeholder
Account Director

Mobysoft are looking for an experienced Account Director who will be responsible for achieving strategic account objectives, renewals and revenue targets, whilst maintaining and expanding client relationships.

Apply
placeholder
Business Development Manager (North)
Apply
placeholder
Business Development Manager (Scotland)
Apply

The Product and Innovation team are responsible for the full lifecycle of Mobysoft’s product suite from early discovery and design through to delivery, launch and beyond.

We are a team of Product Managers, Data Scientists and User Experience Designers who work closely with customers to understand their objectives and design innovative solutions based on actionable insight.

We also work closely with many of the other teams within Mobysoft from commercial and implementation through to customer support and technology in order to bring new features and whole new products to market

placeholder
Office Administrator

We are looking for an experienced Office Administrator to join the team on a part- time bases working from our Manchester City office.

Apply
placeholder
Talent Acquisition Business Partner

We are looking for a Talent Acquisition Partner to own the end to end recruitment process and employer brand including sourcing and hiring candidates directly for Mobysoft.

Apply

Our Professional Services teams provide high quality, insightful and valued services to prospects, clients and colleagues. They are committed to adding value throughout the colleague and client journey.

Our team is continually expanding thanks to unprecedented growth and a unique environment where you want to give your best to achieve for yourself, Mobysoft and your customer.

Professional Services consists of several smaller teams: IT Services (serving internal colleagues), and Solution Architecture, Delivery and Service (serving external prospects and clients).