RepairSense Module

Damp and Mould

Address the issue of damp and mould across your property portfolio, backed by AI-powered intelligence to ensure you remain compliant with current regulations and legislation, including Awaab’s Law.

img

Meet property and compliance needs

Our Damp and Mould module, part of our property management solution RepairSense, helps social housing identify all cases of damp and mould and prioritise cases to action in order of severity.

With the introduction of the Tenant Satisfaction Measures (TSMs) under the Social Housing (Regulation) Act 2023 and the upcoming enforcement of Awaab’s Law in October 2025, social landlords must now prioritise proactive damp and mould management.

img

Align with sector processes

Identify new damp and mould cases whilst effectively managing existing damp and mould cases to ensure you remain in step with new sector processes and requirements as they emerge.

Should issues remain unresolved after affected homes or properties have been visited by an operative to perform the remedial works, our module flags the property for another visit.

If the issues has been revolved successfully, the module removes the job from the process.

img

Move from efficient to effective

Save housing providers hours every week by streamlining repair processes, reducing repeat jobs, and optimising resource allocation.

The RepairSense damp and mould module provides social housing providers with over 99% precision in recommendations, preventing cases from being overlooked.

It can also help identify any unreported damp and mould issues by analysing cases and data from our extensive dataset.

By evaluating and assessing comparable properties, your teams can accurately prioritise cases for intervention.

img

Robust predictive data module

Our Damp and Mould module uses data from over seven million repair jobs to build a robust predictive model that can identify which homes in your portfolio are most at risk of developing damp and mould issues.

This not only helps prioritise repairs based on severity and minor cases escalating into major health issues. It also helps reduce avoidable repair requests, freeing up resources for urgent cases.

What our customers say

Currently, around 6% of our properties require intervention for damp and mould issues, a relatively low figure compared to industry norms. Initially, we faced a higher rate of cases, but this was largely due to incomplete job closures. With the D&M module, we’ve improved our case management accuracy.
James Norton
Greatwell Homes

Useful Guides