RepairSense®

Identify problematic, repeat repairs backed by dynamic and intelligent analytics that help you move from reactive to proactive service delivery.

We know you face a multitude of individual challenges that are unique to your organisation, along with a wealth of regulatory and financial pressures.
 
RepairSense is designed to meet those challenges head on and deliver the capabilities you need.

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Predictive analytics

Predict when repairs are likely to be needed and reduce the need for emergency repairs by adopting a proactive service delivery model.

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Data-driven insights

Analyse vast amounts of repair data to gain actionable insights that help inform decisions about property maintenance and repairs budgets.

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Automated workflows

Allocate resources more effectively and keep teams focused on critical tasks by identifying high-priority repairs and delivering better tenant outcomes.

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Time and cost savings

Avoid costly repeat repairs, with predictive insights on trends and patterns that result in better budget management and long-term cost savings.

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See how RepairSense could benefit your specific needs

RepairSense is helping social housing providers like you proactively avert persistent issues and aggregate data to help find the root cause of problematic repairs including damp and mould.

Navigate your path to success and discuss the individual benefits RepairSense can deliver to every single person inside your organisation and your customers too.

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Proven impact

RepairSense analyses over 7 million jobs and uses AI to identify problematic repair cases, reduces avoidable repairs, and supports better data-driven decision making.

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Cloud-based and scalable

RepairSense is AI-powered, scalable, and configurable to social housing providers of all sizes, without the need to purchase expensive hardware or implement on-premises installations.

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Wrap-around support

RepairSense comes bundled with expert-led wrap-around support from our team—former housing professionals who drive transformation, embed best practice, and ensure consistently high-quality service.

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User friendly interface

RepairSense’s intuitive and easy to understand dashboards simplify the process of identifying repeat issues, monitoring operative performance, and prioritising repairs.

RepairSense module

RepairSense service capability can be extended by Mobysoft’s developing Intelligent Automation portfolio along with additional modules tailored to specific and priority use cases.

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Damp and Mould module

Our RepairSense Damp and Mould module helps address the issue of damp and mould across your entire property portfolio.

It helps identify, prioritise, and address important cases efficiently and effectively, whilst also ensuring you remain compliant with recent regulation and legislation (including Awaab’s Law).

RepairSense delivers lasting value and impact for social housing providers

RepairSense users gain access to a rich and invaluable dataset that based on 7 million repair jobs and an extensive ‘labelled data’ set, built over 3 years and continually growing.

3m

property visits per year are avoidable.

6x

more likely that customers will complain if faced with repeat issues.

35%

reduction avoidable repairs with RepairSense.

How we deliver customer success

The image showcases the Karbon Homes logo, with "karbon" elegantly positioned above "homes," all rendered in a dark, bold font. ©Mobysoft

4,000

Reduction in repeat repairs jobs

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Logo for Greatwell Homes. The design features a stylized house roof icon, embodying protection against damp and mould, followed by the words "Greatwell Homes" in bold, navy blue letters. ©Mobysoft

5%

Case rate enabled by RepairSense Damp & Mould Module

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What our customers say about us?

Since Karbon has gone live with RepairSense we have reduced our repeater rate by 36%, which is a significant reduction having only been live for a couple of months…it is delivering these tangible benefits and measuring quality of work. Now trade colleagues are really conscious of the quality of their work and not the speed in which they work.
Jonathan Fletcher
Karbon Homes

We invested in RepairSense, as it will help us focus on the quality of repairs, as it flags those that don’t last or that are visited repeatedly. It will also help improve our efficiency as the repairs team are focused on just the repairs they should be doing.
Jonathan Fletcher
Karbon Homes

Supporting every data journey

Whether you are managing 1,000 homes and don’t want to add another data silo to your systems or manage many tens of thousands of homes across many regions and seek a consolidated and integrated data management solution, PropertySense can help you address your operational needs and future ambitions.