Automate income collection operations at scale, backed by dynamic and intelligent analytics that help you move from reactive to proactive service delivery.
We know that you face a multitude of individual challenges that are unique to your organisation along with a wealth of regulatory and financial pressures.
RentSense is designed to meet those challenges head on and deliver the capabilities you need.
Predict which of your customers are at risk of falling into arrears, and intervene early with accurate and timely prioritisation reports.
Analyse rent payment patterns and customer behaviours, so you identify trends and irregularities in real-time and respond proactively.
Automate routine tasks and workflows like rent arrears management, enabling your housing officers to focus on the most critical cases.
Reduce administrative workloads and repetitive tasks with efficient collection and arrears management for current and past volumes.
RentSense helps social housing providers like you protect revenue, reduce arrears and significantly increase return on the investment compared to organisations using other providers or solutions.
Navigate your path to success and discuss the individual benefits RentSense can deliver to every single person inside your organisation and your customers too.
RentSense delivers a measurable impact in reducing rental arrears, delivering a substantial return on investment (ROI) by significantly improving arrears collection rates.
RentSense is easily scalable and can be quickly adapted to social housing providers of all sizes, without the need to purchase expensive hardware or on-premises installations.
RentSense comes bundled with expert income maximisation consultancy—free strategic support from former housing professionals who deliver tailored change programmes, driving arrears performance.
RentSense offers a easy to use dashboard that allows housing officers to track arrears and review individual cases effortlessly, removing the need for extensive technical training.
Mobysoft’s Intelligent Automation portfolio includes a suite of configurable modules that enhance the capabilities of RentSense and provide you and your teams with additional tools to enhance tenant communication and engagement.
Unlock the power to drive action and boost arrears performance all while simplifying complex tasks.
Our award-winning Automated Arrears Prevention (AAP) module flags tenants predicted to fall into arrears in the next three months and then automates contact with a configurable message of your choice.
The Mobysoft Assisted Automation module helps your income teams create, manage and send automated messages to customers that can help increase arrears collection and decrease caseload work.
Automated Worktray Manager is an AI-powered module that helps you to effectively manage caseloads and resource attribution by automating personalised contact and action for specific use cases.
Former Tenant Arrears (FTA) Essentials facilitates seamless management and minimisation of former tenant arrears.
It tracks arrangements and provides accurate and prioritised caseloads for your officers to indicate when and why contact is required.
FTA Essentials is available as module within RentSense and as a standalone solution.
RentSense users comprehensively outperform their peers who do not use RentSense.
Between 2020 and 2024 RentSense customers saw their current and former tenant arrears levels fall, whilst non-RentSense customers saw their levels rise.
With increasing regulation requirements – such as Tenant Satisfaction Measures and Resident Engagement Regulations – adopting robust data strategies and establishing seamless integration between systems is essential.
We are proud to partner with a network of trusted integration partners which enable us to deliver enhanced efficiencies, streamlined operations and a comprehensive set of solutions tailored to the needs of social landlords.
See below for a summary of our primary integration partners.
Streamline arrears management by enabling a unified platform for housing providers to access actionable insights, manage tenant communications, and enhance data visibility.
RentSense connects directly with QL ecosystem, one of the leading Housing Management Systems. This partnership simplifies operations, reduces IT complexities and provides landlords with advanced arrears management in a single platform.
Provides an enhanced user experience and advanced reporting tools. This integration enables you to unify housing management processes, while optimising data-driven decision making.
In system integration supports RentSense’s compatibility with all major housing systems. As a trusted partner, Manifest ensures reliable and flexible integrations, which reduce manual processes and enhance system efficiency.
Delivering innovative technology solutions for the social housing sector is the primary focus. By integrating RentSense with CGI’s robust offerings, housing providers gain access to scalable, future-proofed tools that support operational success.
Facilate efficient procurement and deployment of housing management solutions. This partnership helps simplify IT complexities and streamlines technology stacks.
Whether you are managing 1,000 homes and don’t want to add another data silo to your systems or manage many tens of thousands of homes across multiple regions and seek a consolidated and integrated data management solution, RentSense can help you address your operational needs and future ambitions.
