RentSense Module
Assisted Automation
Simultaneously build digital engagement with your tenants whilst making the most out of your officer resource with assisted automation communication tools.
Efficient customer communications
Our Assisted Automation module, part of our income management solution, RentSense, helps your income teams create, manage, and send automated messages to customers that can help drive down arrears levels and decrease officer caseloads.
Seamless contact resolution
Increase tenant reach with our omni-channel automated communication platform that provides social housing providers with seamless contact resolution capabilities.
Maximise team efficiencies, enable early intervention, and improve arrears performance, all without the need for direct human intervention by officers.
Boost performance and digital engagement
Boost income collection with an automated simple-to-use solution that can be used for a plethora of campaigns.
Schedule messages as re-occurring or as one-off prompts, helping free up time, improving tenant engagement, and boosting arrears performance.
Meet tenant needs with greater agility
Create and manage automated campaigns that drive effective, timely, and appropriate messages to tenants.
Simply select the tenants or cases that require automating based on rules, patches, unactioned cases and so on, then in just a few clicks, caseloads are significantly reduced by assigning automated contact.
This delivers tangible results, including improved arrears performance, fewer tenants in debt, and decreased officer caseload.
