For Housing Directors

The Housing Director’s view

Those directors ultimately responsible for the repairs service will be focused on ensuring assurance to the board, business and tenants that their repair service delivers high quality repairs and whilst ensuring tenants are listened to, and that their customers’ voice helps shape the repairs service.

WHY MOBYSOFT

Consistency of Service

RepairSense helps provide a consistent service to tenants, as it ensures providers focus on quality and sustainability of fix, moving away from the historical regulatory focus of response and completion times.

RepairSense’s intelligence is able to uncover those complex hidden repeat repair cases that other systems struggle to identify, helping to mitigate against the risk of chronic repeat issues.

Product in action

RepairSense helps Directors of Housing to:

Provide assurance of the quality of repairs to the board and tenants

Helps ensure a consistent level of service to tenants

Deliver the organisation’s repairs programme to a higher standard

Provides a significant productivity gain

Helps upskill and empower staff that leads to greater job satisfaction and higher retention

Why Directors choose to invest in RepairSense

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We invested in RepairSense, as it will help us focus on the quality of repairs, as it flags those that don’t last or that are visited repeatedly. It will also help improve our efficiency as the repairs team are focused on just the repairs they should be doing.

Jonathan Fletcher
Karbon Homes

See how RepairSense benefits all those involved

Hear from Karbon Homes about RepairSense

Karbon Homes – Jonathan Fletcher

Transform the quality of your repairs experience

Identify chronic repairs before they happen with RepairSense. Contact Mobysoft to find out how RepairSense could help transform the quality of your repairs

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