RentSense in action

Housing and income officers can instantly see which tenants should be treated as Priority One. They can also see which algorithmic rule has triggered the alert, and the level of arrears involved. RentSense literally prioritises the Income Officer’s day for them, giving individuals more time to focus on how best to engage with the tenant in question.
A win-win again.


Early intervention delivers mutual benefits

The old saying that “a stitch in time saves nine” holds true in the world of rent arrears. The real power of RentSense is that it make the need for early intervention visible and obvious.

Our customers tell us that, by intervening early, they not only improve their overall rent collection performance, but also – more importantly – help more tenants to face their financial challenges and to navigate a way through them. Yet another win-win.

What our customers say about early intervention

East Suffolk Council – Samantha Shimmon

Whiteinch and Scotstoun HA – Alan Clark

Vivid – Tammy Roux

Connect Housing Association – Ilyas Lunat

Explore RentSense


The product in action

The sector’s leading and only predictive analytical arrears solution, helping landlords to improve performance and help their tenants

Learn more

Add on modules

Get even more from your investment into RentSense with a selection of optional modules that further enhance services and performance

Learn more

Explore the benefits of RentSense

Our flagship product, RentSense, helps social landlords of all sizes to optimise their rent
collections operations, whilst also empowering their people to work more effectively.

What our customers say

The team love the early intervention cases, where accounts are in credit but Housing Benefit has stopped or been reduced, for example. They’re able to be proactive and prevent tenants falling into arrears and get remedies in before it’s too late.
Samantha Shimmon
East Suffolk Council

RentSense had an immediate impact on volume of work. Our HMS was prompting more than double the cases that RentSense was. In addition, we realised the HMS was not recognising about 2,000 accounts that needed action.
Alex Nagle

RentSense makes it easy to monitor Universal Credit cases and prompts actions at the right time.
Becky Hayward
Gloucester City Homes

Why Babergh & Mid Suffolk Council recommend a RentTest

Would you recommend a RentTest

What issues prompted you to look at a RentTest

Why were you interested in a RentTest

How important were the findings

How easy is it to participate in a RentTest

Useful guides

Be ready for what tomorrow brings.

A RentTest enables landlords to benchmark their data against 170 landlords and see what RentSense would deliver for their organisation