East Suffolk Council – Samantha Shimmon
RentSense in action
Housing and income officers can instantly see which tenants should be treated as Priority One. They can also see which algorithmic rule has triggered the alert, and the level of arrears involved. RentSense literally prioritises the Income Officer’s day for them, giving individuals more time to focus on how best to engage with the tenant in question.
A win-win again.
Early intervention delivers mutual benefits
The old saying that “a stitch in time saves nine” holds true in the world of rent arrears. The real power of RentSense is that it make the need for early intervention visible and obvious.
Our customers tell us that, by intervening early, they not only improve their overall rent collection performance, but also – more importantly – help more tenants to face their financial challenges and to navigate a way through them. Yet another win-win.
Explore RentSense
The product in action
The sector’s leading and only predictive analytical arrears solution, helping landlords to improve performance and help their tenants
Learn more
Team manager’s dashboard
Insight about performance across the team and individuals helps managers monitor performance, support staff, and allocate any additional resource
Learn more
Reporting and insights
Information at your fingertips that helps monitor performance and enable the right decisions time and again
Learn more
Intelligent Automation
Intelligent Automation identifies the tenants’ cases that can be automated for contact in line with your processes
Learn more
Add on modules
Get even more from your investment into RentSense with a selection of optional modules that further enhance services and performance
Learn more
Deployment and HMS integration
Being cloud-based deployment is incredibly light touch and takes very little time, no matter if it is integrated or stand alone
Learn more
Advice, support & consultancy
We work with you from sign up to go-live and beyond, ensuring every stage you have the necessary support
Learn more
Ongoing customer success
We consistently work with you and demonstrate the business case. Whilst helping you deliver and exceed your financial and social targets
Learn moreExplore the benefits of RentSense
Our flagship product, RentSense, helps social landlords of all sizes to optimise their rent
collections operations, whilst also empowering their people to work more effectively.
What our customers say
Useful guides
Be ready for what tomorrow brings.
A RentTest enables landlords to benchmark their data against 170 landlords and see what RentSense would deliver for their organisation