Identifying issues before they happen
RentSense analyses payment patterns. When a tenant seems to be running into difficulty, the system flags this, enabling early intervention and two-way, helpful dialogue. As with any financial challenge, early intervention makes a viable solution easier to find.
RentSense helps Tenants to:
Sustain a healthy tenancy for their family
Get early alerts regarding problems over rent payments or benefits
Access the advice they need, while this advice is still helpful
Avoid building up high levels of rent arrears
Avoid compromising their credit record
Retain a good relationship with their Landlord
See how RentSense benefits all those involved
The tenant’s perspective
RentSense helps keep tenants in their homes for the long haul and keep them out of debtLearn more
The housing director’s angle
RentSense helps landlords improve performance whilst supporting tenants and helping to improve servicesLearn more
The income or housing officer’s view
RentSense gives officers time back to make the calls that matter, improve performance and with it job satisfactionLearn more
The housing or income manager view
RentSense gives income managers more capacity within their team whilst highlighting where officers need supportLearn more
The finance director’s perspective
RentSense helps contribute towards key financial KPIs and help ensure a healthy cash flowLearn more
The Transformation or IT director’s view
RentSense offers flexibility, in that it can be integrated or stand alone, whilst using existing data to organisations make better business decisionsLearn more
Explore the benefits of RentSense
Our flagship product, RentSense, helps social landlords of all sizes to optimise their rent
collections operations, whilst also empowering their people to work more effectively.
Hear from our customers how tenants benefit from RentSense
The tenants’ feedback has been really positive. Rent is our only form of income, so the maximisation of our rental collection is in all of our tenants’ interests. It is how we pay for our repairs and replacement programmes.
East Suffolk Council
With RentSense we pick up cases at their earliest stage now and it helps us help tenants out of debt. This is a big plus for and our customers.
RentSense has contributed to the team’s success in cash collection and sustaining tenancies by giving them the right cases in the right order. It sounds simple but this system is keeping more people in their homes.
Your Homes Newcastle
Early intervention helps us, but it also benefits the tenants too, and they are thankful for the contact. Often, they might not have realised there is an issue, so we can go to them and say ‘have you had a letter, has your Housing Benefit ceased?’
Whiteinch & Scotstoun Housing Association
Be ready for what tomorrow brings.
A RentTest enables landlords to benchmark their data against 170 landlords and see what RentSense would deliver for their organisation