Karbon Homes – Jonathan Fletcher
Underpinning better business decisions
The IT function lies at the heart of efforts to improve automation, data quality and the gathering of insights that underpin better business-decision making. Above all, as organisations embrace a digital-first approach to all activities, it falls to the IT function to offer practical help and advice.
RepairSense helps the IT function to deliver against all of the above.
Those who lead IT & Transformation like RepairSense because:
RepairSense is a cloud based data enrichment service that provides improved outcomes for tenants and the organisation
Mobysoft is a proven supplier of secure SaaS technology that is easy to deploy
RepairSense is built on the latest supervised Machine Learning technology that is continually improving its precision output
RepairSense is a managed service: all updates and maintenance issues are managed remotely by Mobysoft
Mobysoft also manages user-training, and can deliver on an ongoing basis for new starters
Users like the software: it makes their job easier to provide an improved service and more satisfying
See how RepairSense benefits all those involved
The tenant’s perspective
RepairSense helps prevent chronic repeat repairs that blight tenants’ lives.
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The finance director’s view
RepairSense helps organisations absorb the cost of growth and additional demands within existing resources
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The housing director’s angle
RepairSense helps landlords provide a consistent standard of repairs service to their customers
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The repairs manager’s view
RepairSense provides actionable insight so managers can improve quality of repairs for tenants
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The operative’s view
RepairSense helps upskill operatives, as they are guided to work on a resolution so they improve performance and with it job satisfaction
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The Transformation or IT director’s view
RepairSense’s supervised learning AI delivers quality of insights to enhance customer experience
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The HR Director’s perspective
RepairSense enables providers to improve staff retention by empowering operatives to focus on quality and resolution
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The board’s view
RepairSense provides the board with assurance of effective governance of repair risks to the organisation
Learn moreWhy director’s invest in RepairSense
Explore the benefits of RepairSense
Our new Artificial Intelligence (AI) Repairs solution, RepairSense, helps social housing providers to optimise the quality and consistency of their repairs service, increasing tenant satisfaction as a result, by anticipating and reducing the problematic repairs that blight tenants’ lives.