Product in Action
Increase trade team capacity with our cutting-edge technology. Fuelled by data from over 7 million repair jobs, RepairSense provides actionable insights that empower managers and planning teams to optimise trade colleague resources. Experience proven results with RepairSense, as it encourages increased repair quality and delivers significant productivity gains, reducing the number of repair jobs by approximately 8-9%.
Reporting & Insights
RepairSense’s management dashboards provides real-time insights for managers, offering a comprehensive view of repair quality across operatives, teams, and the organisation. Highlighting recurring repairs, and aiding in the identification of strengths and weaknesses among teams, the dashboards facilitate targeted training and mentorship. This informed approach enhances job satisfaction, retention, and tenant satisfaction—a crucial KPI for housing providers. RepairSense connects repeated jobs, allowing landlords to resolve them effectively, and positively impact customer sentiment..
Implementation
RepairSense, a cloud-based solution, adapts seamlessly to your infrastructure and data sources, reducing the burden on your IT team. It easily integrates with legacy systems or can be deployed as a standalone solution via its portal. Connecting to multiple systems simultaneously, it swiftly links to existing IT infrastructure, establishing data feeds and links within hours. Prioritisng data security, all transfers are encrypted for a secure connection.
Support & Customer Success
Our dedicated team of customer success managers and account directors partner with you to enhance KPIs, staff effectiveness, motivation, improving tenant relationships, and ensuring tangible ESG outcomes. With our powerful dashboards and insightful reporting, deciphering data becomes effortless, enabling you to transform insights into action. We’re experts in data interpretation, fostering a culture of continuous improvement through regular performance reviews and transparent collaboration.
