New Financial Year, New Start, New KPIs?
Webinar: 29th March 2023, 10:00 – 10:45
How effective are your KPIs? Do they enable your teams and officers to influence performance and be proactive?
Or are the KPIs often historic data, which don’t allow you to influence outcomes?
In this webinar Mobysoft share some new KPIs that many landlords now use, and explain why income teams are moving away from call time, calls & arrears and looking at more informed insight that enables officers to positively influence their performance. Mobysoft also shares how it’s Income Maximisation function work with customers to recalibrate their KPIs.