London & South Income Management Forum

Date: Wednesday 24 September
Time: 10.00 – 3.00
Location: EastEnd Homes, 3 Resolution Plaza, London, E1 6PS
Nearest Tube Station: Aldgate East (3 minute walk)
Attendance: 2 spaces per customer

Welcome to the first inaugural London & South Income Management Forum, a unique opportunity to hear, speak, and collaborate on income practices in the London & South region for HA, LAs and ALMOs.
 
This event will feature guest speakers, roundtables, and engagement themes designed to foster meaningful discussions and partnerships.
 
Confirmed speakers:
 – James Terry from Milton Keynes Council (transforming collections across different tenures)
– David Roberts from Barking & Dagenham Council (exploring a journey through change and delivering outcomes for local communities)

Topics for discussion:
– Importance of recruitment and retention to drive improvements
– Getting the best out of people
– Maximising approaches to case completion to free up capacity 

This forum is the first in a series of events specifically for Housing Providers and Income Leadership teams in the South. We look forward to your participation and valuable contributions.