Beyond Arrears: The Real Cost of Inaction….
‘In conversation with Tola Adesemowo’

Date: Thursday 26th June 2025
Time: 11.30 – 12.15
Location: Insights Stage, Housing 2025

While rent arrears may no longer dominate sector headlines, their impact is far from behind us. With the social housing sector’s debt fast approaching £1bn and rental income facing mounting pressure, the cost of unresolved arrears is becoming harder to ignore. This session delves into the wider financial consequences of inaction—from weakened financial resilience to reduced capacity for reinvestment in homes and services.

Drawing on the latest insights from the Regulator of Social Housing’s Global Accounts data, this panel will examine how income collection challenges are amplifying long-term financial risks for landlords. We’ll explore how progressive housing providers are moving beyond reactive arrears management and adopting predictive, data-led approaches to protect income and drive strategic decision-making. Panellists will share how solutions like RentSense are enabling early intervention, supporting frontline teams, and reshaping income management for a more financially secure future.

Confirmed speakers include:
– Liza Crowther, Income Maximisation Director (Mobysoft)
– Tola Adesemowo, Director of Housing Operations (Progress Homes)