Mobysoft has appointed Zoe La Brow, as a Customer Success Manager for their RepairSense solution. Zoe has over 20 years of experience in the social housing sector, most recently as Senior Technical Surveyor at Stockport Homes.
Zoe has joined to support the growing number of social landlords using Mobysoft’s new repairs solution called RepairSense.
Zoe has successfully managed inspection teams and has worked with in-house contractors, schedulers and call centre teams to ensure consistency in reporting repairs, helping to identify repair efficiencies and to achieve results in the repairs KPIs.
Having worked for a number of social landlords in the North West of England Zoe also has several housing qualifications and is currently working on a professional qualification with Property Care Association (PCA) as a Certified Surveyor for Dampness in Buildings (CSDB).
Zoe’s experience and enthusiasm will be critical in supporting and helping landlords in their use of RepairSense and ensuring they maximise their return on investment and deliver efficient and effective repairs service.
“I am really looking forward to joining Mobysoft and working with our customers. The culture is focused on helping our customers succeed and RepairSense is a ground breaking solution, which I believe will help the sector drive further improvements with the repairs service and improve customer satisfaction.”
Zoe La Brow, Customer Success Manager, Mobysoft
Paul Evans, Chief Commercial Officer at Mobysoft, added:
“We are really looking forward to working with Zoe, her experience and expertise around repairs management will be a great asset for our customers and Mobysoft.”
