How is debt split up: prioritise and ensure tenants don’t spiral in arrears.
Projected arrears strip out debt that’s already on its way.
Weekly patch scores turn performance conversations from anecdote into insight.
“It’s much easier to collect £500 than £5,000.”
Carwyn Jones, Rent Collection Team Leader, Flintshire County Council
Early, intelligent contact prevents unnecessary escalations and keeps people in their homes.
Supportive, well-timed contact that shows tenants their landlord is listening.
A clear audit trail of proactive, fair arrears practice for inspections and gradings.
“RentSense has been central to our performance over the past decade."
Suzanne Casey Director of Customer Services, Ardenglen Housing Association (Housing Digital, Dec 2025)