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Community Gateway Association

RENTSENSE

HOUSING ASSOCIATION

How Community Gateway found the cases that matter

Discover how Community Gateway Association is using Mobysoft’s RentSense® to reach tenants earlier. Its income officers now work from a weekly caselist instead of a month-long manual check of every tenancy. In twelve months it cleared 189 households of debt and cut legal cases relating to arrears by 17%. It also held arrears at 0.42% of rent debit, roughly a sixth of the 2.56% national median.

PDF · 7 pages · free

Highlights

189

Households cleared of debt

17%

Fewer legal cases relating to arrears

0.42%

Arrears, vs 2.56% national median

FULL CASE STUDY PDF

Want to learn how Community Gateway cleared 189 households of debt?

Fill out the form to see how Community Gateway used RentSense® to bring earlier intervention, sharper prioritisation and realistic workloads to its income team. Then see what the same approach could deliver for your organisation.​

FORMAT

PDF, 7 pages

READ TIME

7 minutes

COST

Free