Tag: Legislation

Is the ‘Make Things Right’ Campaign Making Repairs Harder?

The UK government\’s \’Make Things Right\’ campaign was launched with the intention of giving customers a voice and improving and speeding up repair services in social housing. At first glance it seems to be effective as in a recent Mobysoft survey 77% of landlords have seen an increase in complaints. But at the moment 85% of landlords are struggling with backlogs and they expect this to rise as a result…