Five Data-Driven Fixes to Help Housing Providers Overcome Repairs and Maintenance Challenges

The financial pressure on social landlords has never been greater. According to the Regulator of Social Housing’s 2024 Tenant Satisfaction Measures (TSMs) and the imminent rollout of RepairSense uses machine learning to surface insights from thousands of historical repairs records, enabling landlords to take action before small issues escalate into costly or hazardous disrepair. This […]

How RepairSense’s Unique Approach to Damp & Mould Management Can Save Your Team Hours Every Week

Person in protective suit and mask cleaning mold from a wall with a scraper. They are wearing yellow gloves, and cleaning supplies, including a bottle and cloth, are on the floor nearby. The room has a wooden floor and white walls. ©Mobysoft

Damp and mould are persistent issues in social housing, requiring fast, effective responses to protect tenant health and maintain housing stock. However, traditional reactive maintenance approaches often lead to repeat repairs, inefficient scheduling, and excessive resource use. With the introduction of the RepairSense Damp & Mould Module takes a predictive maintenance approach, using AI-driven insights […]

How Data-Driven Technology Can Transform Repairs in Social Housing

Hands interact with a laptop featuring holographic charts and graphs. Displays include bar graphs, pie charts, and percentage data, each showing diverse analytics essential for data-driven social housing repairs, reflecting advanced data visualization or financial analysis. ©Mobysoft

The Regulator of Social Housing’s 2024 Global Accounts report Mobysoft’s RepairSense platform, offers a clear path to mitigating these pressures while improving tenant satisfaction and service delivery. The Hidden Costs of Unresolved Repairs Unaddressed or recurrent repairs in social housing create a cascade of negative outcomes for tenants, providers, and properties. Key challenges include: Addressing […]

Leveraging AI in Social Housing: Building a Data Strategy for Enhanced Compliance and Efficiency

A person in a suit uses a stylus to interact with a digital calendar on a tablet, seamlessly integrating data strategy into their daily routine. The transparent interface displays days of the week and technology icons, suggesting a futuristic or tech-focused environment. ©Mobysoft

In the dynamic world of social housing, the integration of Artificial Intelligence (AI) is no longer a futuristic concept but a tangible tool that can revolutionise operations. By strategically incorporating AI into their data strategy, social housing organisations can drive efficiencies, enhance compliance, and lies in the quality of the data. For social housing organisations, […]

AI & Income Collection: Getting It Right

In the ever-evolving landscape of social housing, landlords are facing numerous challenges in income collection and tenancy sustainment. The rise in the cost of living, the ongoing rollout of Universal Credit, funding shortfalls, new consumer standards, and budgetary pressures are some of the most pressing issues to be overcome, all of which are spurring social […]

Explainability, Legality & AI: Why Is It Important?

A person's hand points at a computer screen displaying a chatbot interface, where AI explainability features highlight chat interactions and options. The ambient lighting is dim, underscoring the focus on the illuminated explanations provided by advanced algorithms. ©Mobysoft

Explainability and legality not only dictate the transparency and accountability of AI systems but also ensure compliance with legal regulations. Let\’s delve into why explainability and legality in AI are of utmost importance.