Customers /

Sovereign Network Group

RENTSENSE

HOUSING ASSOCIATION

Focusing on What Matters: SNG’s Data-Driven Approach to Former Tenant Arrears

Discover how Sovereign Network Group (SNG) is using Mobysoft’s RentSense® to take a more targeted, customer-focused approach to former tenant arrears, reducing arrears by £248,000, clearing 419 tenants of debt, and achieving a 69% success rate on payment arrangements, while keeping write-offs to just 2.1% against a 7% benchmark.

PDF · 4 pages · free

Highlights

£248K

Repeat repair rate reduction

419

Tenant moved out of debt

69%

Success rate on payment arrangements

Inside the full case study

What you’re reading here is the summary. The full document covers the detail.

01

The challenge

Where the repair team was before.

02

What changed

Leadership, process and system use, described step by step.

03

The results in full

Every figure behind the headline numbers, with the timeline.

04

In their words

Quotes from the team who ran the change.

FULL CASE STUDY PDF

See How Mobysoft Platforms Deliver Real Results

Want to learn how Sovereign Network Group (SNG) reduced former tenant arrears by £248,000, cleared 419 tenants of debt, and outperformed benchmarks on write-offs and recommendations?

Fill out the form to discover how SNG used Mobysoft’s RentSense® to bring structure, prioritisation, and earlier intervention to their arrears management and see what the same data-driven focus could deliver for your organisation.

FORMAT

PDF, 4 pages

READ TIME

6 minutes

COST

Free

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