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Lambeth Council

RENTSENSE

LOCAL AUTHORITY

Lambeth Council and Mobysoft Partnership Reduces Temporary Accommodation Arrears by Around £200,000

The London borough has driven significant improvements in income collection including a debt reduction of £181,000 and a year-to-date TA arrears collection rate of 95.46%.

PDF · 4 pages · free

Highlights

£181k

Temporary accomodation debt reduction

94.5%

Year-to-date collection rate for TA residents

15%

Increase in tenant satisfaction

Inside the full case study

What you’re reading here is the summary. The full document covers the detail.

01

The challenge

Where the repair team was before, and what was driving the 7% rise.

02

What changed

Leadership, process and system use, described step by step.

03

The results in full

Every figure behind the headline numbers, with the timeline.

04

In their words

Quotes from the team who ran the change.

FULL CASE STUDY PDF

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FORMAT

PDF, 4 pages

READ TIME

6 minutes

COST

Free

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