Customers /

Ardenglen Housing Association

RENTSENSE

HOUSING ASSOCIATION

Focus Where It Matters: Ardenglen’s Journey to Record-Low Arrears

See how Ardenglen Housing Association is using Mobysoft’s RentSense® to drive record-low arrears — reducing arrears to just 1.8%, consistently achieving 92–100% case completion despite resource pressures, and cutting legal action down to just one arrears court case in an entire year, all while enabling staff to focus support on the tenants who need it most.

PDF · 4 pages · free

Highlights

1.8%

Arrears reduced to in 2024/25

90-100%

Case completion rate

1

Court case in 12 month for arrears

Inside the full case study

What you’re reading here is the summary. The full document covers the detail.

01

The challenge

Where the repair team was before, and what was driving the 7% rise.

02

What changed

Leadership, process and system use, described step by step.

03

The results in full

Every figure behind the headline numbers, with the timeline.

04

In their words

Quotes from the team who ran the change.

FULL CASE STUDY PDF

See How Mobysoft Platforms Deliver Real Results

Want to learn how Ardenglen cut arrears to 1.8%, maintained 90–100% case completion even during staff shortages, and reduced legal action to just one court case in 12 months — all while giving income teams more time to support vulnerable tenants?

Fill out the form to see how they achieved these results with Mobysoft’s RentSense, and discover what the same focus and early-intervention approach could deliver for your organisation.

FORMAT

PDF, 4 pages

READ TIME

6 minutes

COST

Free

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