Using Data and Insight to Super-Charge Performance
Webinar
Date: Thursday 3rd July
Time: 2 – 4pm
Join Income Maximization Directors, Liza Crowther, Mark Walker, and Nick Beasley to explore how you can use data and insight to boost performance and productivity.
Focusing on the right reports and insight gives leaders and managers brilliant data at their finger-tips and allows them to make well informed decisions on performance management and the service in general.
Mobysoft has a weight of fantastic reporting, data and insight which, when used effectively, can transform performance and support by identifying productivity patterns. We’ve tons of data and insight on your local communities so you can make better decisions on improving local neighbourhoods and estates, something that is absolutely key in the modern world of housing and regulation.
The session will cover:
– The “Go-To” reports within RentSense to immediately identify performance and productivity information
– How to source information on successful outcomes between officer and tenant (meaning quality of conversations are monitored and measured).
– Insight and data on local neighbourhoods and local communities.
– Best practice case study and guest speaker providing insight into the best performing organisations and how they are using data/insight and knowledge to provide a more holistic service
– Break-out rooms enabling you to discuss what works with peers
– The art of the possible
This webinar will be of huge benefit to operational leads looking for best practice opportunities and key insight to boost tenant engagement and improve performance.
Please note that this is not a lecture – we’ll be providing engagement opportunities, Q&As and conducting interactive polls on core topics too!
This will be useful for:
– Heads of Income
– Income Team Managers
– Income Team Leads
– Operational leads (Income)