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Mobysoft Customer Conference Agenda

See below for the exciting agenda Mobysoft has planned for the day

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Registration & Coffee

09:30 – 10:00

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State of the Nation

Speaker – Alex Karle, CEO, Mobysoft – 10:00 – 10.15

Alex will address the recent changes in the housing sector and outlining updates from Mobysoft which help customers tackle these current challenges

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The Accessibility of Services

Speaker – James Davison – CTO, Mobysoft – 10:15 – 10:45

James was formerly CTO at ITV, and he will draw upon his experience at the national broadcaster, and look at their services over the years and the transformational journey they went through, ensuring improved accessibility to their customers and how these experiences can translate to the housing sector’s transformational challenges.

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Meeting housing’s biggest challenge

Speakers – Julie Kennealy – Property Services Director Derek Steele – CIO & Founder, both Mobysoft – 10:45 – 11:05

Mobysoft have been working on a new AI and predictive analytics solution that will help landlords address housing’s biggest challenge head on.

We have been working with 6 landlords on this project and will share data insight across more than 150,000 properties. Julie and Derek will discuss how Artificial Intelligence and Predictive Analytics may be the solution, as they share data insight from across more than 150,000 properties, on how this can positively impact performance, VfM and customer satisfaction.

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Coffee Break

11:05 – 11:30

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Aligning our technology vision with the sector

Speaker – James Davison – CTO, Mobysoft – 11:30 – 12:00

As a strategic technology partner for our customers, James will lay out Mobysoft’s strategic vision and how that aligns and supports landlords in their strategic and operational challenges. James will outline how integration is key to the future

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Lunch

12:00 – 13:00

A buffet lunch will be served

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Afternoon Streams

IT & Transformation Directors – How organisations shape future transformation and services around customers and how they measure success – Speaker TBC

Housing & Customer Services Directors – Delivering on the whitepaper whilst, improving performance and lowering costs – Speakers – Amy Cheswick (Cust Services Director) & Joanne Silner (Cust Services Manager) Raven

Heads of Housing and Income Managers – Why the biggest challenges in income are yet to come and how landlords are looking to mitigate this risk. Speakers – Yasmin Lockhart – Income Manager – Ongo Laurie Franks and Nick Beasley – Income Max Directors – Mobysoft

13:15 – 14:30

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Coffee Break

14:30 – 14:50

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Looking to the Future

14:50 – 15:50

Delivered in streams again, for IT Directors and Housing Directors, The technology roadmap will be shared alongside new solutions, whilst inviting feedback from customers. Speakers: Chief Product Officer, Mark Adams Jon Brownbill, Director of Customer Success, both Mobysoft

Heads of Housing and Income Managers will also discuss and feedback on the roadmap. Nick Beasley and Laurie Franks will share insight from across our customers on performance in the first half of 2021/22.

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Close and Drinks Reception

16:00 – 18:00

An opportunity to unwind and share your thoughts on the day with your colleagues and peers and Mobysoft staff