Introduction to New Income Managers: Managing Teams for the First Time

WEBINAR | CUSTOMER ONLY

Date: Tuesday 19th September
Time: 14:00 – 16:00

Join Income Maximisation Directors Nick Beasley and Mark Walker on supporting new managers for the first time or those keen to make that leap into the world of Income management.

Managing for the first time can be a daunting experience. Usually there isn’t a complete guide to management. You learn the pitfalls and challenges as you go along. Managing different characters, personalities and juggling new expectations can be tough.

You might be an officer who would like that first step in their career and just needs a c hance to prove themselves. You also might be an officer who is definitely ready for a team leader or management position but you just want to learn more about how to be the best version of yourself when you get that new management job.

Nick and Mark will run specific discussion points on:
– Engaging with staff
– Understanding challenges and fixing niggles
– Being the best version of yourself
– Creating an action plan and setting a clear vision
– Developing relationships with key people you’ll do business with

This will be of huge benefit to anyone new to Income management or are finding their feet during their first 12 months of leading teams. It’s also of benefit to anyone looking to move into the world of management for the first time with income collection an area they want to manage and lead in.

This 90 minute webinar will be delivered online with strong interaction, discussion and debate. It will be of particular use to:

– New Income Managers
New Income Team Leaders
Officers looking for their next career step and managing for the first time.