Improving Tenant Satisfaction Via Repairs Services
Webinar: Date 19th April 2023, 10:00am – 10:30am
The recently announced Tenant Satisfaction Measures (TSM) are intended to make landlords’ performance levels more visible to tenants and help them hold landlords to account.
Correctly prioritising repairs and focusing on the sustainability of repairs is helping landlords improve their tenant satisfaction levels. In this webinar, Mobysoft will share some unique insight on the root cause of low satisfaction levels amongst social housing tenants in relation to repairs and exploring what landlords are doing to counter this.