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Insight to succeed

Making sense of data can often be the biggest challenge for organisations, from identifying trends and patterns, to testing theories, and then being able to translate that insight into action. With our dashboard and expanding reporting insights, it gives organisations the opportunity to examine theories, such as how repairs service can impact rent payments.

As a provider of predictive data insights, making sense of data is our business, and we support our customers to do the same.

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Constant improvement

We meet with customers regularly and review performance. Ours is a culture of constant improvement and transparency, and we work with our customers to deliver constant improvements for them also.

What our customers say about helping them succeed

Since Karbon has gone live with RepairSense we have reduced our repeater rate by 36%, which is a significant reduction having only been live for a couple of months…it is delivering these tangible benefits and measuring quality of work. Now trade colleagues are really conscious of the quality of their work and not the speed in which they work.
Jonathan Fletcher
Karbon Homes

Explore RepairSense

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The product in action

RepairSense flags repeat repair jobs to managers, and notifies operatives before their visit, so they can focus on resolving the issue and preventing persistent problems.

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Deployment and training

Being cloud-based deployment is light touch and takes little time, and is supported by an on-going training programme to ensure business cases are met

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Support & customer success

We work with you from sign up to go-live and beyond, ensuring every stage you have the necessary support and you exceed your financial and social targets

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Hear from Karbon Homes about RepairSense

Karbon Homes – Jonathan Fletcher

Karbon Homes – Jonathan Fletcher

Karbon Homes – Jonathan Fletcher

Explore the benefits of RepairSense

Our new Artificial Intelligence (AI) Repairs solution, RepairSense, helps social housing providers to optimise the quality and consistency of their repairs service, increasing tenant satisfaction as a result, by anticipating and reducing the problematic repairs that blight tenants’ lives.

Transform the quality of your repairs experience

Identify chronic repairs before they happen with RepairSense. Contact Mobysoft to find out how RepairSense could help transform the quality of your repairs