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Dedicated Project Team

Even though the deployment is quick (it takes a matter of weeks from investment to go live), each customer has a dedicated projects team, to oversee the deployment and to ensure all parties know who is responsible for what and when. This helps keep the deployment on track.

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On-going Training

We work with your teams to outline how RepairSense works, and the benefits it will bring to their roles. We also offer in-depth training across managers, planners and operatives.

We also offer on-going training, so for new starters, a refresh for experienced hands and insights into updates.

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The product in action

RepairSense flags repeat repair jobs to managers, and notifies operatives before their visit, so they can focus on resolving the issue and preventing persistent problems.

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Deployment and training

Being cloud-based deployment is light touch and takes little time, and is supported by an on-going training programme to ensure business cases are met

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Support & customer success

We work with you from sign up to go-live and beyond, ensuring every stage you have the necessary support and you exceed your financial and social targets

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Hear from Karbon Homes about RepairSense

Karbon Homes – Jonathan Fletcher

Karbon Homes – Jonathan Fletcher

Karbon Homes – Jonathan Fletcher

What customers say about RepairSense

We invested in RepairSense, as it will help us focus on the quality of repairs, as it flags those that don’t last or that are visited repeatedly. It will also help improve our efficiency as the repairs team are focused on just the repairs they should be doing.
Jonathan Fletcher
Karbon Homes

Explore the benefits of RepairSense

Our new Artificial Intelligence (AI) Repairs solution, RepairSense, helps social housing providers to optimise the quality and consistency of their repairs service, increasing tenant satisfaction as a result, by anticipating and reducing the problematic repairs that blight tenants’ lives.