How Wakefield & District Housing Implemented Mobysoft's Solutions
“As an organisation we’re always striving towards continuous improvement, and this solution helps us get the maximum out of our budget. We’ve not only reduced our costs but improved our service.” Eric Gilchrist, Wakefield and District Housing
In October 2007, Wakefield and District Housing (WDH) became only the third housing association in the UK to be awarded the Audit Commission’s coveted three star rating, the first outside of London. A good practice singled out in the report was WDH’s use of an innovative tenant text messaging solution.
Highly experienced maintenance manager Eric Gilchrist explains how Mobysoft contributed to this fantastic achievement.
Download the full Wakefield Case Study [Download]
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Video Testimony
"Text messages are solving many of our low level arrears quickly and very cheaply" Dawn Wightman, A2dominion