Applications

Applications for SMS text messaging in Housing...

• Estate management
• Gas Servicing
• Lettings
• Rent reminders
• Repairs reminders
• Resident involvement

More information

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• Audit Commission
• Key lines of enquiry

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• Blackpool
• Rochdale
• Wakefield

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Mobysoft Testimonials

"3,000 saved journeys per annum, reduced senior management time on complaints, trebled feedback from under 30's"

Mark Fisher, Repairs and Maintenance Manager, Rochdale Boroughwide Housing

Text Messaging with ASB and Estate Management

Sypnosis

Housing Organisations can use text messaging in several ways to help tackle and record anti-social behaviour. Uses include:

• Report ASB 24 / 7
• "Trawl" for witnesses
• Report abandoned properties, vehicles etc
• Customer service greetings etc

Benefits

• Improve response to ASB
• More evidence gathered to tackle and record ASB
• Improved customer service

Inspection

Using text messaging around anti-social behaviour and estate management will help meet many inspection criteria across several KLOE's...

Download our free report on SMS text messaging in estate management.